Privacy Policy

Krissy's Kake Art LLC respects your privacy. This policy explains what we collect through this website, why we collect it, and what we do and do not do with it.

Information we collect

We collect only what you choose to send us through the inquiry form:

• Your name
• Your email address
• Your phone number, if you provide one
• Details about your cake — occasion, date, approximate servings, and anything you describe
• Whether you agreed to receive text messages, and the date and time you agreed

How we use it

We use your information to reply to your inquiry, to discuss and fulfil your cake order, and to keep a record of the conversation. We store it in our customer management system so Krissy can follow up with you.

Text messages and your consent

If you tick the consent box on the inquiry form, you agree to receive text messages from Krissy's Kake Art LLC about your inquiry and your order. Consent is optional and is never a condition of any purchase — you can submit an inquiry without it.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. Opting out of text messages does not affect your order; we will simply contact you another way.

We do not sell or share your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information to anyone, for any purpose.

Who else can see your information

Your information is held in service providers we use to run the business — our website host and our customer management and messaging platform. They process it on our instructions only. We may also disclose information where the law requires it.

Cookies and tracking

This website does not use advertising cookies and does not run third-party advertising trackers. Your browser may store small amounts of data needed for the site to function normally.

How long we keep it

We keep inquiry records for as long as we need them to serve you and to meet our business and legal obligations, and then we delete them.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the form on this site and we will respond.

Children's privacy

This website is not directed to children under 13 and we do not knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy. The effective date above shows when it last changed.

Contact

Questions about this policy can be sent through the contact form on this site, or by post to Krissy's Kake Art LLC, Waynesboro, VA 22980.